Warranty Policy
At Son of John, we stand behind the quality and craftsmanship of our boxershorts. Every pair is designed with durability and comfort in mind, and we are proud to offer a 2-year warranty on all our boxershorts.
What is covered?
- Manufacturing defects in materials or workmanship
- Premature fabric damage (e.g., holes, tears, or weakened seams) not caused by misuse
- Premature fabric damage to the fabric itself (e.g., unexpected thinning, holes, or tears under normal use)
What is not covered?
- Normal wear and tear (e.g., fading, minor pilling, or natural softening of fabric)
- Damage caused by accidents, misuse, or improper care (e.g., washing above 40°C, tumble drying, ironing)
- Stains, discoloration, or damage caused by chemicals or detergents
- Elastic waistband defects (loss of elasticity or separation from fabric)
- Stitching or seam failures under normal use
- Fit or size preference after wear
How it works
- If you experience a quality issue within 2 years of purchase, please contact us at [insert support email] with your order number and photos of the product.
- Our team will review your request within 5 working days.
- If the warranty claim is approved, we will provide one of the following, free of charge:
- A replacement pair of boxershorts of the same or similar style
- A store credit equal to the original purchase price
Conditions
- Warranty applies only to products purchased directly from sonofjohnlabel.com or authorized retailers.
- Proof of purchase is required.
- The warranty is valid for 24 months from the original purchase date.
We want you to feel confident knowing that your Son of John boxers are made to last.